Shipping Policy

 We proudly offer FREE worldwide shipping on orders over CAD 99!

We have studios in Vancouver, Canada and Shenzhen, China, and the specific shipping studios will be determined based on product inventory. 

Please note that we require 24 to 48 hours on average to fulfill your order before dispatching it. We are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 working days. Please consider any holidays, natural disasters or pandemics may impact delivery times.

 

For pre-ordered or back-ordered items

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item, don’t worry, you will receive your other items shortly after.

 

Tracking your order

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking number and a link to follow the journey of your package. To track your package you can visit our Tracking Page.

Please allow 1 to 3 working days for the tracking information to show.

 

Wrong address disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@shopinnosense.com if you believe you have provided an incorrect shipping address.

 

Exchanges/Returns

Please refer to our Return Policy for further information on how to make an exchange/return. 

 

Customs, Duties & Taxes

Please note that international orders may be subject to import duties, taxes, or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by In No Sense Jewelry. The order will not be refunded if the package is refused by the customer due to customs.